Certified Medical Administrative Assistant (CMAA) – (Voucher Included) – (VIRTUAL) – Course # 115117.900
$2,880.00
| Total Hours | 160 |
|---|---|
| Days | Self Paced Learning |
| Start Date | Rolling Enrollment |
| Duration of Program Access | 6 Months |
Course Description
You will learn the professional traits and responsibilities to become a vital part of the healthcare team in a medical office, clinic, hospital, and other healthcare settings. You will also be prepared for the Certified Medical Administrative Assistant (CMAA) exam.
This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course coursework and your financial obligation.
Overview
This course will teach you how Certified Medical Administrative Assistant (CMAA) are versatile and valuable members of the healthcare team who direct the flow of patients through a medical office. According to the U.S. Bureau of Labor Statistics, the job market for medical assistants will grow by 15% through 2033, making this an in-demand and highly desirable position in the healthcare field and a great time to explore CMAA certification programs.
Achieving your certification shows employers that you are well prepared and uphold nationally recognized standards for expected as a CMAA credential holder. Certified candidates are in higher demand than ever, demonstrating to employers that they are committed to high standards and keeping up to date on changes in the field. This CMAA course will teach you how effective patient flow allows the practice to operate efficiently, increase revenue, and help facilitate a positive experience for the patient.
Through the training you will acquire by taking your CMAA course online, you will prepare for positions working alongside medical providers performing a broad range of administrative duties. Their duties include maintaining the reception area, welcoming patients and visitors, scheduling appointments, gathering demographic information, verifying insurance eligibility, obtaining prior authorizations, collecting copayments, and communicating via the phone and patient portal.
Upon completing this CMAA course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA), a nationally recognized and highly respected healthcare certification provider. This CMAA program includes a voucher that covers the fee for the exam.
Outline
- Certified Medical Administrative Assistant
- Medical Assisting Foundations
- Professional Behavior
- Legal and Ethical Issues
- The Art of Communicating
- Telecommunications, Telephone Professionalism, and Telephone Techniques
- Written Communications
- Medical Office Environment
- Patient Scheduling
- Managing Medical Records
- Introduction to Health Insurance
- Medical Coding: An Overview
- Patient Accounts
- Insurance Claims, Patient Billing, and Collections
- Daily Financial Practices
- Managing the Office
- Pharmacology
- Certification
- Preparing for Your Career
Hardware
Hardware Requirements:
- This course can be taken on either a PC, Mac, or Chromebook.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word Online
- Adobe Acrobat Reader
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
- Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
- Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
Please note: You will receive a digital book if the physical book is on backorder.
Prerequisites
High school diploma or equivalent required.
Pre-existing knowledge of medical terminology or completion of the Medical Terminology course is strongly recommended.
Certification Requirements:
In order to sit for the national certification exam, candidates must have a high school diploma or equivalent. Certification exams offered by NHA are only available online to candidates located in the US.
Course Objectives
What you will learn
- Learn the professional traits of a medical administrative assistant and what is required to succeed in this field
- Master multitasking as it relates to scheduling appointments, processing insurance requests, maintaining records and corresponding with patients
- Discover the best financial practices for a medical center
- Master the fundamentals of medical terminology and ethical best practices
- Acquire the basics of working with medical documents, medical billing, and coding processes
- Understand how to effectively communicate with prospective patients and fellow professionals in the medical industry
How you will benefit
- Jump-start your career in the medical field by earning your medical assistant certification, which is often required by employers
- Understand how to create positive, efficient experiences for patients to make them more comfortable
- Confidently enter the workforce ready to take on the essential role of supporting patients and providers
Certified Clinical Medical Assistant FAQs
What is a certified medical administrative assistant?
A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant.
What does an administrative medical assistant do?
An Administrative Medical Assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more!
What is the difference between an administrative medical assistant and a medical assistant?
The difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests.
Where will I work as a medical administrative assistant?
Medical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you'll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients.
Is the CMAA a multiple-choice test?
Yes. The CMAA exam consists of 110 multiple-choice questions. The questions are weighted so some are worth more points than others, and you must score a minimum of 390 points in order to pass the exam. The exam must be taken at a PSI testing center, and you will be given 2 hours and 10 minutes to complete it.
What are the system requirements for the online certification exam proctoring?
You can check the compatibility of your device at: https://home.psiexams.com/static/#/bcheck